Business Writing Tuesday Tip: Using the word ‘Staff’.

When business writing, the word ‘staff’ is regularly used to describe employees, personnel and team.

Staff’ is generally considered a singular word as it’s a collective and therefore takes the singular version of the verb; think a cake rather than slices of cake.

However, if you are referring to individuals of the collective, then it is right to use the plural verb.

So it really depends on the objective of your document. Use the below as a guide the next time you write using the word ‘staff:

We know how important front of house staff is to your business” – You’re talking about the collective as a whole as important.

We know how important front of house staff are to your business” – You’re talking about the individuals who make up your front of house team as important.

About the Author

Denise FayI'm Denise Fay, an international marketing communications advisor. For over 16 years, I've been helping corporations and business owners to promote themselves by communicating the right message with the right audience. They achieve clarity, leads and sales. I'm also an award-winning author, engaging speaker, entrepreneur, business owner and mum of two, I have written copy that has won awards, won clients and most importantly, built relationships. Because at the end of the day, it all comes down to how we relate to others. And writing great copy that engages with your reader is well worth its weight in gold. You too can find wealth in your relationships. I can guide and help you find your words, create an engaging message and build a relationship that results in repeat sales with your customers & leads. Contact me today to get started. Come find me on Google+View all posts by Denise Fay →

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