Helping Businesses to communicate better using words
to attract more clients, get more sales and create long lasting relationships.
Successful marketing comes down to the words you use. Every marketing method relies on words – advertising, website, social media, networking script, sales calls. The words you choose can make or break a sale.
To be successful in marketing, it comes down to three things – your message, your market and how you communicate using the right words.
I use a three step, inside-out approach which makes marketing easier.
- We focus on your message – what makes you different, why should people buy from you, what are your values
- We focus on your market – who are you targeting, where are they, what do they want to hear
- We match your message to your market using words – what words should you use, what words should you avoid, how to write compelling and engaging text
My goal is that you will always produce promotional, marketing or sales material that is clear, consistent and conveys your message correctly to your market.
Discover more..
Marketing Message
If you’re not getting the right customers or are always getting the wrong ones, it’s time to examine (and fix) your marketing message.
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Website Review
99% of people leave your website within 7 seconds. Get my Crack the Code website review and change that number..Fast.
Copy Critique
Every now and again, your copy needs a fresh set of eyes. I do critiques of all types of copy to make sure it’s ready for the ‘publish’ button.
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Training
Teach a person to write and they write for life. Our training courses help business owners, executives, sales & marketing teams and financial staff to communicate better with confidence.
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Writing for you
Writing about yourself or for yourself can be the hardest thing in the world. I’ll write your sales or marketing copy in your ‘voice’ using the right words.
Getting Started
The hardest part of any journey is the first step. Take yours to marketing success with these resources dedicated to helping you write the best marketing material that sells.
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Learn from an established copywriter and communicator
Meet Denise Fay. Since starting in a marketing communications role in 1997, she has studied and finessed the art of marketing communication. She specialises in using the written word to influence and to persuade in an authentic way.
She sees so many business owners produce material that ultimately ends in the bin and wants to help.
Every day, we are all subjected to over 1,000 pieces of promotional material…and it’s getting higher. How do you make sure your information is read and more importantly, acted upon?
Sales or marketing promotional material needs the same dedication as hiring and training your top sales people.
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Denise Tips from the Blog
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3 Key Ingredients to Successful Website
When thinking about updating or creating a website, the first thing most business owners do is consult with a web designer. While this is advisable as good design attracts the eye, the business owner must not forget the words that are used on a website. …
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Do your sales letters create a champagne supernova or make you look back in anger?
As Noel Gallagher with his New Flying Birds took to the 3Arena recently, I was reminded of the first time that I saw him perform. He was with his brother, Liam and the band Oasis. And guess what year it was? 1995! It was one …
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Replace Great Intentions with Imperfect Action
We moved to the countryside last year and I love it. As I look out my home office window at rolling hills and fields, not to mention the historic Monasterboice Round Tower, two phrases keep popping into my mind when I think of 2014: Great …
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Is Copy-writing the Nutmeg of Marketing?
I was making dinner last night and went to the spice cupboard. Nutmeg fell out and covered the floor! While I was clearing up, I remembered a conversation I had over Twitter with TV food and wine guru Tom Doorley about dinner a while ago. …
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Email Marketing: Does your copywriting accomplish these 6 key objectives?
I don’t know about you but my inbox fills up pretty quickly with people trying to sell me stuff. Lots of times its a newsletter with 5-10 messages in it; other times it’s simply ‘buy now, our product is cheap as chips”. Essentially, they are …
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Words matter – some quotes from Dead Poets Society
I surround myself day in, day out with words and messages. Why? Because words matter. Language matters. We’ve all felt the sting and hurt of a word – so words matter. And don’t kid yourself. If they matter in your everyday going-about-your-business life, in your …
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What the Wolf of Wallstreet and Marketing have in Common
A friend of mine and I promised ourselves 180 minutes together to watch The Wolf of Wall-Street since last year. It finally happened on Sunday. I thoroughly enjoyed it (as well as all the nibbles during it) but I’m not sure what to think of …
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Understand your Competitor’s market space
One of the greatest sources of intelligence for your growing business or growing your business is your competitors and truly seeing what they are doing. Now, let me be clear from the outset. If your competitor is doing X, you don’t have to do X …
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Quick Announcement and a Favour…
Hi there, I’m VERY close to finishing my long-awaited 2014 marketing manual and video series. I’ve been working on it for the past several weeks and I’m going to wrap it up over the next week, for release in early August. Too much of the …


