Helping Businesses to communicate better using words
to attract more clients, get more sales and create long lasting relationships.
Successful marketing comes down to the words you use. Every marketing method relies on words – advertising, website, social media, networking script, sales calls. The words you choose can make or break a sale.
To be successful in marketing, it comes down to three things – your message, your market and how you communicate using the right words.
I use a three step, inside-out approach which makes marketing easier.
- We focus on your message – what makes you different, why should people buy from you, what are your values
- We focus on your market – who are you targeting, where are they, what do they want to hear
- We match your message to your market using words – what words should you use, what words should you avoid, how to write compelling and engaging text
My goal is that you will always produce promotional, marketing or sales material that is clear, consistent and conveys your message correctly to your market.
Discover more..
Marketing Message
If you’re not getting the right customers or are always getting the wrong ones, it’s time to examine (and fix) your marketing message.
Learn more →
Website Review
99% of people leave your website within 7 seconds. Get my Crack the Code website review and change that number..Fast.
Copy Critique
Every now and again, your copy needs a fresh set of eyes. I do critiques of all types of copy to make sure it’s ready for the ‘publish’ button.
Learn more →
Training
Teach a person to write and they write for life. Our training courses help business owners, executives, sales & marketing teams and financial staff to communicate better with confidence.
Learn more →
Writing for you
Writing about yourself or for yourself can be the hardest thing in the world. I’ll write your sales or marketing copy in your ‘voice’ using the right words.
Getting Started
The hardest part of any journey is the first step. Take yours to marketing success with these resources dedicated to helping you write the best marketing material that sells.
***
Learn from an established copywriter and communicator
Meet Denise Fay. Since starting in a marketing communications role in 1997, she has studied and finessed the art of marketing communication. She specialises in using the written word to influence and to persuade in an authentic way.
She sees so many business owners produce material that ultimately ends in the bin and wants to help.
Every day, we are all subjected to over 1,000 pieces of promotional material…and it’s getting higher. How do you make sure your information is read and more importantly, acted upon?
Sales or marketing promotional material needs the same dedication as hiring and training your top sales people.
***
Denise Tips from the Blog
-
Why your Copy is like a pint of Guinness
The Queen & the Duke of Edinburgh resisted the temptation while Barack & Michelle enjoyed it. What is it? Ireland’s most famous export – a pint of the black stuff; the most recognised Irish drink bar none – a pint of Guinness. When I watched …
-
How to write a press release
There are hundreds of ways in which to market a business. One of the most well-known but feared methods is that of PR – Press Relations. It’s one of the best ways to get in front of a large target market but when I mention …
-
What do Jedward & Richard Branson have in common?
They are not boring! Jedward and Richard Branson are not afraid to do something different that cuts through the clutter and gets them recognised. Both are incredibly successful and over the past year, Jedward have become a household name in Ireland and the UK. John …
-
Top 5 Books that Every Small Business Owner Should Read
I write a regular article for the All About Business website. It’s a fantastic website, sponsored by the Bank of Ireland with expert contributors from all disciplines. In my latest post, I recommend 5 books that every small business owner should read. I found picking …
-
Even the Irish Blood Transfusion Service is doing it..
Changing their sales copy that is! I just got their regular letter advising me that the blood clinic is coming to my hometown of Drogheda between Sunday, 8th May and Wednesday 11th May. This time, however, I noticed that instead of the usual plea for …
-
Well it wasn’t the hottest weekend ever
So much for predictions! On Thursday, I sent a little note to my friends and colleagues on my ezine listings. I said it was predicted to be the hottest weekend of the year. Well, it didn’t quite work out like that (even if we did …
-
Are you an absent blogger? It’s time to start again.
It’s been absolutely ages since I sat down to write a blog. Between client work, teaching marketing, correcting assignments, March and half of April has just flown by. I haven’t had a chance to blog and every day, I kept saying to myself – ” …
-
Who is your target market?
I started teaching marketing to 18 students last week and it’s great to get back to training. I’ve been busy preparing coursework, case-studies, group work discussions so haven’t had time to blog. But fear not, I’ll blog over the weekend. But what I have reconfirmed …
-
You don’t bring me flowers anymore….
February – the month of Love. Did you know that 10% of annual marriage proposals will happen on Valentine’s Day? During this month of Love, one sector that I’m imploring you not to forget is your existing customers. It takes more time and resources to …
-
How to use content when building brand essence
For anyone who saw the Gorilla play the drums to Phil Collins’ “In the Air Tonight” back in 2007, you’ll understand the idea of brand essence. Just take a minute to experience the beauty of the ad: The idea behind brand essence is to take …


